The objective of this Standard is to provide standardization in the field of service management, and in particular guidance on the application of a service management system (SMS) based on AS ISO/IEC 20000.1.
Product Information
Published:
10/18/2013
Pages:
85
ISBN:
9781743426135
File Size:
1 file , 1.6 MB
Language:
English
Note:
This product is unavailable in Ukraine, Russia, Belarus