AS 8018.2-2004
ICT service management, Part 2: Code of practice for service management
Standards Australia , 01/01/2004
$39.00
$78.54
Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.
Product Information
Published:
01/01/2004
Pages:
24
ISBN:
0733761275
File Size:
1 file , 700 KB
Language:
English
Note:
This product is unavailable in Ukraine, Russia, Belarus
