Provides guidelines for the establishment of a quality management system for services with the primary objective of preventing unsatisfactory services. This Standard is identical with and has been reproduced from ISO 9004-2:1991. Identical with NZS 9004.2:1992 and produced as a Joint Australian/New Zealand Standard.
Product Information
Published:
01/01/1992
Pages:
19
ISBN:
072627478
File Size:
1 file , 230 KB
Language:
English
Note:
This product is unavailable in Ukraine, Russia, Belarus