BS BIP 0033
Achieving ISO/IEC 20000. Managing End-to-end Service
BSI Group , 03/31/2006
$17.00
$33.02
Describes supplier management, service level management and business relationship management, and how these processes are important to management of interfaces and types of supply chain common in IT service.Also available as part of KIT 190.
Product Information
Published:
03/31/2006
Pages:
113
ISBN:
0580474615
Language:
English
BS BIP 0033
$17.00
BS BIP 0033:2005
$16.00