1.1 This practice is a definitive procedure for setting requirements for the serviceability of a building or building-related facility.

1.2 This practice is not intended to be used for regulatory purposes.

1.3 This practice can be used for setting the profile of serviceability requirements of an occupant group in an existing building or building-related facility or of a group planning to move and looking at new accommodations to rent, buy, or build.

1.4 This practice can be used for setting the profile of serviceability requirements of an owner, facility manager, lender, or other investor.

1.5 The process of creating or adapting a set of classifications for establishing the levels of serviceability required by an occupant group or organization is outside the scope of the practice.

1.6 This practice contains the following information, in the sections indicated:

	Section

Introduction	1
Scope	1
Referenced Documents	2
Terminology	3
Summary of Practice	4
Significance and Use	5
Procedure	6
Keywords	7
Example of a Pair of Serviceability Scales for One Topic	Appendix X1
Example of Part of a Pair of Matching Profiles Presented as Bar Charts	Appendix X2
Example of Titles of Serviceability Aspects, Topics, and Features	Appendix X3
Example of a List of Common Generic Types of Function	Appendix X4