Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).
Product Information
Published:
01/01/2013
Pages:
26
ISBN:
978174342612
File Size:
1 file , 1.1 MB
Language:
English
Note:
This product is unavailable in Ukraine, Russia, Belarus