BS PD ISO/IEC TS 33074:2020
Information technology. Process assessment. Process capability assessment model for service management
BSI Group , 06/05/2020
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This document:
— defines a process assessment model that relies on the process reference model published asISO/IEC TS 33054 that meets the requirements of ISO/IEC 33004 and that supports the performanceof an assessment by providing indicators for guidance on the interpretation of the process purposesand outcomes and the process attributes as defined in ISO/IEC 33020;
— provides guidance, by example, on the definition, selection and use of assessment indicators.
Product Information
Published:
06/05/2020
Pages:
284
ISBN:
9780539056587
File Size:
1 file , 4.9 MB
Language:
English
Note:
This product is unavailable in Ukraine, Russia, Belarus
