BS BIP 2222:2012
Complaints management. Turning negatives into positives (including BS ISO 10002:2004 and BS ISO 10003:2007)
BSI Group , 06/30/2012
$210.00
$419.10
Cross References:ISO 10002:2004BS EN ISO 19011:2011BS ISO 10003:2007ISO 10002:2004ISO 9000:2005ISO 9001:2000ISO 9004:2000ISO 19011:2002ISO/IEC Guide 71:2001ISO 9001ISO 9004:2000ISO 10001ISO 10002:2004ISO 10015ISO/IEC Guide 37
Product Information
Published:
06/30/2012
Pages:
348
ISBN:
9780580765537
Language:
English
