BS BIP 2211:2012
Complaints management. Turning negatives into positives
BSI Group , 06/30/2012
$30.00
$59.69
Cross References:AS 4269-1995AS ISO 10002:2006ISO 10002:2004BS 8600:1999 BS 18477:2010BS EN ISO 19011:2011BS ISO 10002:2004BS ISO 10003:2007CMSAS 86:20002000/31/EC
Product Information
Published:
06/30/2012
Pages:
256
ISBN:
9780580718762
Language:
English
