BS BIP 0036:2005
Achieving BS 15000. Keeping the service going (to be published later in 2005)
BSI Group , 06/01/2005
$16.00
$31.75
Explains requirements and processes targeted at keeping customer services running, ranging from correcting incidents as soon as possible through to coping with major outages by having a continuity plan.
Product Information
Published:
06/01/2005
ISBN:
0580446409
Language:
English
