BS BIP 0015:2006
IT service management. Self assessment workbook. 2nd edition
BSI Group , 06/30/2006
$27.00
$53.34
This workbook will help organizations assess the effectiveness of their best practice processes for IT service management. By using the workbook, organizations can get a clear understanding of where they should improve their service delivery. The workbook can also be used to assess how their service management processes compare with those described in BS ISO/IEC 20000.Also available as part of KIT 32.
Product Information
Published:
06/30/2006
Pages:
76
ISBN:
0580479234
Language:
English
