AS ISO 10002-2006
Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
Standards Australia , 04/05/2006
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Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.
Product Information
Published:
04/05/2006
Pages:
23
File Size:
1 file , 390 KB
Language:
English
Note:
This product is unavailable in Ukraine, Russia, Belarus
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