AS 3906-2004

Quality of service - Guide to customer expectations

Standards Australia , 01/01/2004

$25.00 $50.16
Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.

Product Information

Published: 01/01/2004
Pages: 12
ISBN: 0733759572
File Size: 1 file , 220 KB
Language: English
Note: This product is unavailable in Ukraine, Russia, Belarus

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